ALL SYSTEMS WATCHED --:--:-- CDT CONTACT
Lubbock, TX · 24/7/365

Your day shift keeps running.
Our shift never stops.

Second Shift LBK watches your servers, networks, and critical systems around the clock — and when something starts drifting, you get a call in plain English: what's wrong, how bad it is, and what to do about it.

AUDIT IS FREE · NO OBLIGATION · WE READ METRICS, NEVER YOUR DATA

01 / COVERAGE

What the watch covers

Not a generic uptime ping. Every check ends in a judgment call made by a real engineer — the same call that turns "disk 3 error count went up" into "your backup drive's cable is failing, swap it this week."

W-01

Storage & disks

Disk health, wear, failing sectors, capacity, and the drive-level faults most people only find out about at backup time.

Caught a bad SATA cable on a test system before it caught a fire
W-02

Servers & NAS

Power state, temperatures, load, critical services — the stuff that dies at 2 AM and costs you the morning.

"Is my critical service actually running?" — answered continuously
W-03

Network & internet

Your uplink, your gateway, your switch. If the internet drops at the ISP, you'll know before a customer calls to tell you.

Egress checks separate "we're down" from "the internet's down"
W-04

Web presence

Your site, your shop, your booking page — reachable, responding, and reasonably fast. If it's down, that's an alert, not a discovery.

A 3 a.m. outage is a 3 a.m. alert, not a 9 a.m. phone call
W-05

Environment & equipment

Room temperature, UPS battery health, power-state drift — the slow failures that quietly cook hardware and batteries.

Server-room temps and UPS state on the same board
W-06

Plain-English alerts

Every alert includes the diagnosis, the severity, and the recommended next step. No dashboards to learn, no jargon to decode.

Text + email, same day, from a human who knows your setup
02 / PROCESS

How it works

STEP 01

Free audit

We look at your systems for free and hand you a written report. You keep it either way.

STEP 02

Install

A lightweight agent on your key machines, pointed at your network gear. One afternoon, no downtime.

STEP 03

Watch

Five-minute sweeps around the clock, baselined to your setup so alerts mean something.

STEP 04

Alert

When something drifts, you get a text and an email — with a real diagnosis and a recommendation.

03 / PLANS

Pricing

Monthly, per business. No setup fee on the audit, no long-term contract — month to month, cancel anytime.

ESSENTIALS
$100/mo
For shops that just need to know the lights are on.
  • Core coverage: one server, storage, internet uplink
  • 5-minute health sweeps
  • Daily digest + alerts by text & email
  • Next-business-day human review
  • Temps, UPS, web monitoring
  • Priority response SLA
Start with an audit
STANDARD
$200/mo
The full watch for a typical small business.
  • Everything in Essentials
  • All servers, NAS, storage & network gear
  • Temperatures, UPS, NTP drift
  • Web / shop / booking-page monitoring
  • Weekly deep-dive report
  • Same-day human review
Start with an audit
PRIORITY
$400/mo
For businesses where downtime is the business risk.
  • Everything in Standard
  • 4-hour response SLA
  • Direct line to the engineer on watch
  • Quarterly on-site systems review
  • Annual infrastructure plan
  • Incident post-mortems in plain English
Talk to us
04 / THE DIFFERENCE

Most monitors beep. We diagnose.

Free tools will ping your server and tell you it's down — after the fact, in a metric. We run the same checks, but the value is what happens next: an electrical engineer's eye on the numbers, plus an AI system that's been watching your baselines since the day we installed.

That's the difference between "server offline" and "your backup drive's interface errors are climbing about one a minute — it's the cable, not the disk; swap it this week and it'll be quiet." Same data. One of them is a billable diagnosis; the other is just a blink.

And it's local. We're in Lubbock, we know your ISP, your weather, and who else on your street has the same problem. When we call, it's a person you can also meet for coffee.

"The disk isn't dying. The cable is. Swap it this week."

— A TYPICAL SECOND SHIFT ALERT, ON A REAL TEST SYSTEM

Founded by a working electrical engineer — the same person who reads PLC ladders, traces serial protocols, and has spent his career figuring out why the machine is lying to him. Second Shift LBK is what happens when that skill set gets an AI assistant that never sleeps.

05 / GET STARTED

Find out what your systems are quietly doing right now.

The free audit takes one afternoon and costs you nothing. You get a written report of what's healthy, what's drifting, and what to do about it — and you keep it whether or not we ever talk again.

DRAFT CONTACT — REPLACE WITH REAL EMAIL / PHONE

WHAT THE AUDIT COVERS
  1. Inventory — every machine, drive, and service on your network
  2. Health pass — disks, temps, power, internet, web presence
  3. Weak points — ranked list of what would hurt you first
  4. Written report — in plain English, yours to keep
Book a time
TYPICALLY SCHEDULED WITHIN A WEEK